The Valencia Home
26639 N. 71st Place, Scottsdale, AZ 85266
(4.4) 7 Reviews
Accessibility
Overview
The Valencia Home in North Scottsdale is a flagship property featuring a luxurious 10-bedroom home where each resident enjoys a private bathroom. The community prides itself on offering elegantly decorated spaces and a full calendar of social activities to enrich the lives of its residents. Delicious food choices are also a highlight, ensuring residents enjoy both comfort and quality in their dining experience.
Valencia on 19th prides itself on providing a cozy and caring residential facility f...
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Amenities & Care Offered
Assisted Living
Memory Care
Dementia Care
Alzheimer's Care
Hospice Care
Medical Care
Medication management
Community
Elegantly decorated spaces
Home-like setting
Room
Private bathrooms
Private rooms
Social
Social activities calendar
Services
Delicious food choices
Reviews
(4.4) 7 Reviews
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Amy G
June 16, 2021
Review from Google
"I am a healthcare worker that visits many group homes and I wouldn't hesitate to move a family member here. The staff is excellent and very attentive. Jessica the manager is on top of everything with each resident. She communicates with me with any patient needs. The home is beautiful and extremely clean, but it's the staff that truly makes the place special."
Response from management
Thank you for taking the time to share your experience with us. We are honored to have received your praise and are thrilled to hear that you have had such a positive experience visiting our group home. Our team takes great pride in providing excellent and attentive care to our residents and it's wonderful to hear that you have observed this firsthand.
We are proud of our manager, Jessica, and her commitment to ensuring the best possible care for our residents. Our team at The Valencia Home strives to create a warm and welcoming environment where residents and their families feel at ease.
Thank you again for your kind words and for recognizing the hard work of our team. We are committed to maintaining the high standards of care that you have come to expect from us.
Lesley L
October 31, 2023
Review from Google
"My amazing 98-year-old grandma spent 7 months at Valencia. We and Grandma fell in love with a few of the caregivers, so this shout-out is to Viky, Jazmin, and Jeraldine! Grandma (GG) wasn't easy but they all came around to her and got their "boops" on the nose and "pats" of appreciation. The caregivers are really what makes the place and these 3 ladies were exemplary in... Read More
Timothy W
April 19, 2023
Review from Google
"Beware of this place. New personnel took over in the last 60 days.
My mother passed due to their incompetency. My wife and I saw residents wanting water and the staff would ignore them. Staff was angry when my mother who had Alzheimer’s became belligerent. They wanted to over medicate her to make her a complaint zombie. I was in the process of wanting to move her and it en... Read More
Response from management
Dear Timothy - firstly my apologies on the passing of your mother. We are deeply sorry for your loss and understand how difficult it must have been for you and your family. Providing compassionate and high-quality care to our residents has always been our top priority, and we take all feedback seriously.
Over the past several years, we implemented significant improvements, including the hiring of a new, highly dedicated manager who is committed to resident safety, individualized care, and staff training. Our team has worked diligently to enhance communication, responsiveness, and overall care standards to ensure the well-being of all residents.
Caring for individuals with Alzheimer’s and dementia can be complex, and we strive to create a safe and nurturing environment for everyone. While we are always focused on providing appropriate care interventions, we must also ensure the safety of all residents and staff. Belligerent behavior that may pose risks to others, and any care decisions are made with the best interest of the individual and the community in mind.
We are disappointed to hear about your concerns and encourage you to reach out to us directly so we can discuss this further. We value transparency and continuous improvement and would appreciate the opportunity to address any remaining concerns.
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Contact
For availability and tours
480-868-7251
For availability and tours
480-267-9200
Location
The Valencia Home
26639 N. 71st Place, Scottsdale, AZ 85266
The Valencia Home is located in North Scottsdale, Arizona. Scottsdale is known for its affluent communities, luxury shopping, and high-end resorts. The area boasts a vibrant arts scene, with numerous galleries and cultural events. Residents of North Scottsdale benefit from the city's well-maintained parks and outdoor recreational opportunities, including golf courses and hiking trails. HonorHealth Scottsdale Thompson Peak Medical Center is located nearby. Phoenix, where Valencia on 19th is located, offers a wide range of municipal services and public works, as well as police and fire departments. Banner – University Medical Center Phoenix is also located close by.
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