St. John's Home
150 Highland Avenue, Rochester, NY 14620
(3.1) 54 Reviews
Accessibility
Overview
St. John's Home has been providing innovative care for over a century, striving to help residents embrace living every day through vibrant, caring, and life-affirming relationships. Offering skilled nursing services in a home-like environment, St. John's Home fosters companionship and delivers care that revolves around resident choice and spontaneity. The facility provides a setting that promotes resident mobility within intimate living spaces designed for safety. A dedicated medical team, inclu...
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Amenities & Care Offered
Skilled nursing care
Rehabilitation services
Transitional care
Respite care
Adult day care
Alzheimer’s care
Dementia care
Hospice care
Comfort care
Medical services
Pharmacy services
Therapy services
Social work services
Spiritual care
Therapeutic recreation
Dietitian services
Community
Rehabilitation gym
Chapel
Learning center
Library
Auditorium
Art galleries
Ice cream shop
Gift shop
Beauty and barber shop
Outdoor courtyard
Outdoor garden areas
Neighborhood kitchens
Room
Private rooms
Semi-private rooms
Social
Resident-directed activities
Spiritual counsel
Visiting Pets Program
Services
Reviews
(3.1) 54 Reviews
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4
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kathleen d
February 8, 2022
Review from Google
"I was very pleased with the care I received while a patient at St.John's rehab unit. The room was very comfortable with a lovely view of Highland Park. The staff were consistently friendly, in good spirits and very helpful. They were vrey prompt in answering my call bell. The food was even good."
Response from management
Kathleen,
We are so pleased to hear you enjoyed your rehabilitation stay at St. John's Home! We hope you are continuing to recover well and embrace living now that you are back home. Thank you for sharing your experience with us.
Sincerely,
Your friends at St. John's
Carol M
March 20, 2021
Review from Google
"Hi St. John’s I appreciate so much of all the good care you give him my dad in the last couple of years who is going to three years with my dad all he doing is falling in cutting up his face and then left a long, when he has a 1 on 1 don’t understand all the skilled nurses,Not following the protocol of their patientspeople they have never be there to protect my dad . now... Read More
Response from management
Carol,
We are very sorry to hear of the recent experience with your dad and that it falls short of your expectations, which historically have been met. We encourage you to reach out to your Neighborhood Administrator to specifically address this issue as that is the best course of action given your current situation. The safety and wellbeing of our residents is of utmost priority. Your current experience is not indicative of our values. Thank you for taking the time to share your feedback. We look forward to hearing from you offline so that we can address your concerns.
Sincerely,
Your Friends at St. John's
Karen B
August 14, 2023
Review from Google
"I could list so many reasons why you would not want to put a loved one in this facilty but there is not enough room to write how horrible St. John’s home is. It used to be a nice facility, but I have had nightmares regarding the care that was received for a loved one. Six months later we have moved them and would never recommend this place to anyone. If you are going to pr... Read More
Response from management
Karen,
Thank you for taking the time to leave this candid review. We regret that your experience with St. John's did not meet your expectations. we place resident satisfaction and quality of care as top priorities in our service delivery. If you would be willing to provide more specific feedback that would be helpful in our continuous improvement efforts, we invite you to reach out to us offline at info@stjohnsliving.org. Thank you again for taking time to share your concerns. Have a nice day.
-Your Friends at St. John's
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Location
St. John's Home
150 Highland Avenue, Rochester, NY 14620
St. John's Home is located in Rochester, NY, at the corner of Highland and South Avenues. The facility offers views of Highland Park and the Rochester skyline. Rochester is a city in upstate New York, known for its rich history and cultural attractions. It is home to several major hospitals and medical centers, providing access to quality healthcare. The city features a variety of shopping centers, parks, and cultural venues, including the Strong National Museum of Play and the Eastman Theatre. Transportation options include the Greater Rochester International Airport and a network of highways and public transportation. The climate in Rochester is characterized by four distinct seasons, with warm summers and cold, snowy winters. St. John's Home's location provides residents with convenient access to the amenities and resources of the Rochester community.
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