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The Charlotte Assisted Living & Memory Care
9120 Willow Ridge Rd., Charlotte, NC 28210
(4.1) 30 Reviews
Accessibility
Overview
The Charlotte is a senior living community dedicated to providing exceptional care to seniors in Charlotte, North Carolina. With over 30 years of experience, The Charlotte operates under the guiding principle that anyone, at any age and in any condition, can improve their quality of life. The Charlotte achieves this through national award-winning wellness and social programs, restaurant-style dining, person-centered care, and other specialized services.
The Charlotte offers Independent Living...
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Amenities & Care Offered
Medication management
24/7 nursing
24/7 emergency response
Activities of Daily Living assistance
Memory care
Dementia care
Certified Dementia Practitioners
Consulting Registered Dietitian
Wellness programs
Social programs
Person-centered care
Community
Wellness center
Fitness center
Clubhouse
Private dining
Full-service bar
Bistro
Courtyards
Libraries
Gathering rooms
Reading room
Theater
Salon & Spa
Room
Spacious accommodations
Private bathrooms
Comfort control
24-hour emergency system
Social
Social programming
Wellness programs
Fitness classes
Dining program
Anytime snacks
Services
Restaurant-style dining
Personal transportation
Concierge service
Weekly housekeeping
Weekly laundry
Maintenance-free living
Reviews
(4.1) 30 Reviews
5
4
3
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1
Kayla S
May 24, 2025
Review from Google
"SHORT staffed ; Ms. Myra needs to learn to talk to individuals with a bit more respect. management needs evaluation."
Response from management
Kayla, the care we provide our residents is crucial to their well-being and happiness. We make great efforts in recruiting and retention, knowing that happy team members will deliver better service to our Members. We invest in team members, empowering them to do what is right. Our number one guiding principle, People First, Always applies to all team members, Members, and their families. If you'd like to speak with our Executive Director, Meghan Ruona, about your experience, please contact him at your earliest convenience at (704) 815-9000.
Tommi W
July 5, 2024
Review from Google
"Sloppy Management! Always behind closed doors, having meetings that never accomplish anything!
CNA’s going into rooms, taking candy, making coffee, going through drawers/cabinets making themselves at home. This happened in a room with a camera! No telling what goes on in the rooms that don’t have a camera! Hallways always smell of urine. Within 3 months housekeeping came a... Read More
kisha m
August 14, 2019
Review from Google
"I am honored and blessed to be apart of such a great team at The Charlotte. The team members are friendly and always willing to lend a hand. The Charlotte is such a beautiful place for members to call home. Members enjoy fine dining with delicious menu choices of food cooked by our chef. Plenty of fun activities and other programs available as well as opportunities for f... Read More
Response from management
Hi, Kisha - Thank you for taking the time to review The Charlotte! It's truly a wonderful place for our Members and it all starts with our amazing staff who are the heart of our community! We appreciate your excellent feedback about our community! Thank You! - The Team at The Charlotte
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Location
The Charlotte Assisted Living & Memory Care
9120 Willow Ridge Rd., Charlotte, NC 28210
The Charlotte is located at 9120 Willow Ridge Rd in Charlotte, NC. Situated in a vibrant area of Charlotte, residents have access to a variety of local amenities and resources. Charlotte, a major city in North Carolina, offers a blend of urban convenience and Southern charm. The area surrounding Willow Ridge Road provides a mix of residential neighborhoods, shopping centers, and parks. Residents and their families can easily access healthcare facilities, restaurants, and cultural attractions. Charlotte is known for its rich history, thriving arts scene, and beautiful parks, offering plenty of opportunities for recreation and entertainment. With a moderate climate and a strong sense of community, The Charlotte's location provides a comfortable and engaging environment for seniors.
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