
The Pavilion Health Center
10011 Providence Road West, Charlotte, NC 28277
(3.6) 148 Reviews
Accessibility
Overview
The Pavilion Health Center, situated on the campus of Brightmore of South Charlotte, offers a complete continuum of care encompassing short-term rehabilitation, long-term living, skilled nursing care, outpatient therapy, hospice care, palliative care, and respite care. The Pavilion's clinical team develops person-centered care plans aimed at helping residents regain skills and reduce the likelihood of hospital readmission, complemented by access to medical services addressing secondary condition...
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Amenities & Care Offered
Skilled nursing care
Short-term rehabilitation
Physical therapy
Occupational therapy
Speech therapy
Hospice care
Palliative care
Respite care
Wound care management
Cardiopulmonary therapy
Fall interventions
Incontinence management
IV therapy
Geriatric psychiatry services
Psychosocial support
Podiatry services
Diathermy
Electrical stimulation
Vital stimulation
Medication management
Community
Rehabilitation unit
Indoor gathering areas
Outdoor gathering areas
Spa bathing rooms
Activities of Daily Living Suite
Room
Private suites
Semi-private suites
Flat screen TV
Cable TV
Social
Social activities
Services
In-room dining
Admissions 7 days
Salon services
Housekeeping
Laundry services
Reviews
(3.6) 148 Reviews
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E3HOVIBES
January 15, 2025
Review from Google
"My mom was in this place for 6 weeks following back surgery and the only thing I can say good about it was her social worker, Jessica - she was great but everything else was terrible! Average response time was 30-45 minutes leaving my mom on the toilet or wheelchair for long periods of time while in pain. Medication was NEVER given on time and the food was horrible. The st... Read More
Response from management
Thank you for taking the time to provide feedback and for letting us know about your experience. Our goal is to provide excellent care and a positive experience for our patients and their loved ones. We would like the chance to talk to you further so please call 1800 381 8366 at your earliest convenience.
Jeff S
January 11, 2024
Review from Google
"A pressure sore was discovered on my elderly father’s heel and he was hospitalized for a week of antibiotic treatment. Once released, he required a stay in a rehab facility where the wound could be treated until it healed.
He was admitted to The Pavilion and, from the beginning, there were problems. I was forced to be heavily involved, finding it necessary to follow up wi... Read More
Response from management
Jeff, we would like to speak with you further about your concerns. Please call 1800-381-8366 at your earliest convenience.
Nell K
May 17, 2022
Review from Google
"There are several individuals at The Pavilion Health Center at Brightmore I would like to commend for their service and compassion with my husband. When he was in Rehab,
Calvin and Jackie showed compassion and this was transmitted to him, so that he trusted him They gave good care to my husband, so that he trusted them.
Rodney is the maintenance person, who seems to be ab... Read More
Response from management
Ms. Kilpatrick, thank you for sharing your kinds words and experience. We want to hear further about any concerns. Please call 980-245-8500 and ask to speak to the Administrator at your earliest convenience.
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Location
The Pavilion Health Center
10011 Providence Road West, Charlotte, NC 28277
The Pavilion Health Center is located in Charlotte, North Carolina, specifically on Providence Road West. Charlotte is a major city known for its vibrant financial district, historical landmarks, and cultural attractions. Residents of The Pavilion have convenient access to a variety of amenities, including shopping centers, restaurants, and healthcare facilities. The area also benefits from a moderate climate, with four distinct seasons. Transportation options are readily available, facilitating easy access to the wider Charlotte metropolitan area.
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