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The Pointe at Kirby Gate
6480 Quince Rd, Memphis, TN 38119
(3.6) 28 Reviews
Accessibility
Overview
The Pointe at Kirby Gate is a senior living community in Memphis, Tennessee, offering assisted living and memory care services. The community strives to provide a safe and comfortable home environment supported by a skilled and compassionate staff. Understanding the challenges of memory impairment, The Pointe at Kirby Gate provides personalized care plans designed for seniors needing support for Alzheimer's, Dementia, and other cognitive changes.
Residents at The Pointe at Kirby Gate experience...
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Amenities & Care Offered
24-hour care
24-hour staffing
Medication management
Personalized care plans
Health and wellness programs
Respite services
Assistance with daily tasks
Blood pressure monitoring
Transfer and bathroom assistance
Reminders for memory support
Dietary and nutritional guidance
Therapy services
Appointment scheduling
Wellness and exercise programs
Safe and secure community
Daily exercise classes
Family support group
Continence management
On-site nursing staff
Wellness checks
Mobility and transferring assistance
Medication reminders
Community
Community living room
Restaurant-style dining
Dining room
Library
Fitness center
Beauty salon
Walking paths
Resident chicken coop
Room
Smoke detectors
Fire sprinklers
Spacious closets
Emergency response system
Social
Gardening
Walking groups
Art classes
Social hours
Karaoke
Crafts
Book clubs
Card games
Daily activities
Religious services
Services
Personal laundry service
Housekeeping
Reviews
(3.6) 28 Reviews
5
4
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1
SuZanne K
October 2, 2024
Review from Google
"The Pointe at Kirby Gate is a home of caring and experienced staff. If you are looking for a place for your loved one where you can have confidence and trust that they will be cared for with dignity, you have found it here at Kirby Gate. Check out the budget friendly options and say hello to your new home!"
Response from management
We appreciate your positive review! It's great to hear that you found our community to be a caring, warm and inviting environment. We take pride in providing an environment in which our residents and team members can thrive.
Tyler G
September 27, 2023
Review from Google
"Most of the staff is nice. Went there to pick up my grandmother because her husband had just passed. Grabbed all her stuff and spoke to most of the staff. Called back the following day because we had left a safe there that might have had documents in it. I asked if someone could box them and ship them and I would pay for shipping tabs their time. They then had an attitude... Read More
Response from management
Hi Tyler, we are aware that your family members resided with us since the beginning of the year when a competitor shut their doors. Ward passed away last month, and your family was initially in charge of finances and moving them both into our community. Doris’ daughter in law, Cindy, emailed a notice to vacate in writing on September 15, 2023. Doris’ daughter and grandson showed up Monday evening and let me know their plans were to move her out on Wednesday. I spoke in detail with them explaining move-out instructions and that any personal items left in the room would yield a $400 trash out fee that needed to be paid by them since they weren’t on the account and part of the initial move-in. They said they didn’t have any room in their small car then redirected that the responsibility should’ve been on Ward’s family instead of them.
On Wednesday, Doris’ daughter and grandson moved her small items and left. Robert and I walked room #12 to complete the move-out checklist where I took pictures of the everything they left behind (pictures attached). This morning in the middle of stand-up with Angie and the Directors in the office, the you called to request we send you contents of the safe which was important paperwork they left behind. With you on speakerphone, I let you know that it wasn’t our policy to mail any items left behind to families and reminded you that we spoke with both you and your mother about removing all items from the room before you left. You immediately became upset and started cursing at me. I let you know that I had not cursed at you and would appreciate it if you calmed down. You started swearing again and I politely told you that I would hang up and said you could call me back once you calmed down and that you could ask for me. 30 minutes or so later, his mom called back to apologize and said they would send the $400. We understand this is a difficult time for you and your family, and hope that we can come to a better resolution.
We were able to locate paperwork and have it in a FedEx box ready to send. I plan to call Doris’ daughter and get an address to send it to.
Thank you
Jason S
October 15, 2024
Review from Google
"Great place to be. Administrative staff is always welcome, welcoming and available. Nursing staff takes care of any needs immediately. If you’re looking for a great place to live with a warm and friendly environment, definitely consider the Pointe at Kirby Gate."
Response from management
Thank you for the positive review. We are very proud of our team and glad you found it to be a warm welcoming environment.
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Contact
For availability and tours
(901) 584-0211
For availability and tours
(901) 584-0211
Location
The Pointe at Kirby Gate
6480 Quince Rd, Memphis, TN 38119
The Pointe at Kirby Gate is located in Memphis, Tennessee, at 6480 Quince Rd. Memphis offers a rich blend of cultural attractions, including historic Beale Street, the National Civil Rights Museum, and Graceland. The city is also home to numerous parks and green spaces, such as Shelby Farms Park, one of the largest urban parks in the United States. Memphis has a humid subtropical climate, with warm summers and mild winters. The area provides access to various medical facilities and shopping centers, making it a convenient and accessible location for seniors and their families.
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