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The Carriages Rivergate
94 Twin Hills Drive, Madison, TN
(3.6) 13 Reviews
Accessibility
Overview
The Carriages Rivergate, located in Goodlettsville, TN, offers a community designed to help seniors find the perfect mix of support and autonomy. With customized care plans, The Carriages aims to effortlessly address the needs of each resident, no matter their phase of life. They offer multiple spacious floor plan options and levels of care so residents can foster the perfect mix of aid and freedom.
The Carriages Rivergate provides assisted living apartments, around-the-clock hospice care, and...
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Amenities & Care Offered
Assisted living support
Medication management
Nutritional support
Physical therapy
Bathing assistance
Grooming assistance
Dressing assistance
Continence management
Transferring assistance
Diabetes management
Respite care
Hospice care
24/7 staff support
Community
Restaurant-style dining
Salon and spa
Outdoor courtyards
Room
Spacious apartments
Social
Music talent
Social events
Services
Concierge services
Chauffeured transportation
Laundry service
Housekeeping
Onsite physical therapy
Reviews
(3.6) 13 Reviews
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Lauren E
December 28, 2016
Review from Google
"It appears to be awesome and all these things promised that they can do however they are not able to. They increase and change monthly charges without prior notification or permission. Personal belongings disappear way too often! The nurses seem to "forget" basic medical needs EVERYTIME we take my grandmother for the weekend. Check your statements often for discrepancies,... Read More
Response from management
Hi Lauren, thank you for taking the time to make us aware of your concerns. We sincerely apologize for the negative experiences you have had and there is absolutely no excuse. What you described in your review is certainly not indicative of how Elmcroft does business or treats their residents. We are known for our compassionate, friendly, and experienced staff who goes above and beyond for our residents. We are truly sorry you felt differently and therefore would like to apologize. With that said, we do have new management in place and we are more confident than ever that we will continue to enrich the lives of others. Again, I am sorry to hear this has been a difficult experience for you.
Dave K
October 12, 2020
Review from Google
"At Cadence, I've seen first hand the family atmosphere that I would want my family members to be a part of. There is a homie feel and a consistent group of caregivers that deliver excellent service in terms of nursing sanitation activities etc. They are very communicative with family and desire for all residents too enjoy life during this phase."
Response from management
Thank you for the feedback Dave, we hope your review can help others in the search for assisted living. We do our best to cultivate a family-like feel and positive atmosphere.
-Cadence at Rivergate
Fancy D
July 29, 2021
Review from Google
"My mother recently had to be switched from retirement to assisted living however the people at this location is very kind they're very helpful and I think once my mother gets used to having to rely on others then I think she'll like it I really do it's a very clean place and they're very nice to people however she's only been there short period of time I'll let you know mo... Read More
Response from management
Hi Fancy, we appreciate your feedback. We hope your review helps others on the search for a quality community to call home and we'll continue doing our best to provide a caring and well-kept environment. We also hope your mother continues to enjoy her time here. :)
Best,
-Cadence at Rivergate
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Location
The Carriages Rivergate
94 Twin Hills Drive, Madison, TN
The Carriages Rivergate is located in Goodlettsville, TN, near Madison, TN. Goodlettsville is a suburb of Nashville, located in northern Davidson and southern Sumner counties. It provides a blend of suburban comfort and access to the amenities of a major city. Residents can benefit from the city's proximity to Nashville's numerous cultural attractions, dining, and shopping destinations. The area features a mix of residential neighborhoods, parks, and commercial areas, making it a convenient and desirable location for seniors.
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