+2
Ashford Hall Skilled Nursing & Rehabilitation
2021 Shoaf Drive, Irving, TX 75061
(3.6) 74 Reviews
Accessibility
Overview
Ashford Hall is a skilled nursing and rehabilitation facility committed to providing excellent and compassionate care. With over 50 years of service to Irving and surrounding communities, Ashford Hall offers short-term rehabilitation and long-term care. The facility strives to create a warm, inviting atmosphere where residents can stay active, engaged, and well-nourished.
Ashford Hall distinguishes itself with several unique features, including an on-site dialysis suite in collaboration with Da...
Read More
Amenities & Care Offered
24-hour nursing care
Rehabilitation services
Physical therapy
Occupational therapy
Speech therapy
Respiratory therapy
Wound care
IV therapy
Post stroke care
Memory care
Tracheotomy care
Respiratory care
Enteral care
Nutritional counseling
Podiatry care
Pharmacy services
Optometry services
Dental services
Psychological care
Fracture care
Palliative care
Hospice care
Dietary services
On-site physicians
Psychiatric Therapy
Rehabilitation Nursing
In-house dialysis
Heart Healthy Meals
Wander Management
Community
Dining options
Beauty salon
Designated smoking area
Comfortable living spaces
Main salon
Room
Private rooms
Semi-private rooms
Cable TV
En-suite restroom
Social
Daily activities
Regular outings
Enrichment activities
Services
Onsite Dialysis
Secured Unit
Wander Management
Reviews
(3.6) 74 Reviews
5
4
3
2
1
Malisa D
December 3, 2019
Review from Google
"Horrible place rude nurses and cna's. Bugs roaches, nat's, mice horrible food for resident's never enough staff high turnover management terrible they don't pay you what they owe you residents rooms are nasty residents stay wet and don't get changed residents leave out the building not safe cna's have over 20 residents a piece not safe call lights go off sometimes over 45... Read More
Response from management
Ms. Malisa Draper, as a disgruntled former employee we understand that you are looking to tarnish Ashford Hall as much as possible by writing a public review full of false accusations. Let’s take a look at the items you brought up:
• Rude nurses and CNAs, never enough staff; We staff according to the needs of our residents. There are times when we have staff call in or no show their shifts (like you did) but we call our other employees to get those shifts filled in a timely manner. We receive many compliments on the care that our nursing staff give and tend only to hear about “rude” nurses when disgruntled staff get an earful from their peers about not pulling their weight.
• Don’t get paid what you are owed; You were paid everything that you were owed. You did call and complain after you quit (with no notice) that you were not paid for the online trainings you completed but never reported, so we investigated those trainings and paid you what you were due.
• Cleanliness of the building; We completed our annual survey just over 1 month ago at the end of October and received praise from the state surveyors for how good the building looked and how well the residents were taken care of. If there ever is an issue with the cleanliness of the building it is addressed immediately.
• “Horrible” food; We have a highly trained executive chef and a tenured dietary staff with copious amounts of experience. We receive compliments about the quality and taste of our food on a regular basis. We also listen to our resident’s suggestions for menu changes and requests.
We expect that if our employees ever have concerns about the building or the care given to our residents that they report it and then become part of the solution. You did neither of these. You said nothing while you worked here and then only made things worse by no-showing shifts and then quitting with no notice.
We are dedicated to our residents and their care and only want to employ those that share that same mindset. It is for the best that you are no longer an employee of Ashford Hall.
J H
September 25, 2018
Review from Google
"My experience with Ashford Hall has been very positive. They have remained patient and caring and accepted BOTH my mother and father-in-law on a Medicaid-pending status. It's been almost 5 months and we are still in process of approval.
The facility is neat and clean. The staff is caring. My father-in-law's favorite is Tina (I believe)...although he calls her Michelle!
I... Read More
Response from management
Mrs. Heitzman,
Thank you for your kind words. We love what we do and the people we care for! On behalf of all our staff, thank you recognizing their heart felt efforts.
Your Ashford Hall Family
Tamekia M
September 14, 2023
Review from Google
"Overall it’s a ok place My mother has been here 9yrs minus 1yr during COVID we took her out for a year in 2020 because we didn’t want to loose her but soon as the vaccines were available we got her vaccinated and put her back in that 2021 she likes the place and says staff should be a little more nicer and that they need some new cooks in the kitchen but other than that it... Read More
Show More Reviews
Location
Ashford Hall Skilled Nursing & Rehabilitation
2021 Shoaf Drive, Irving, TX 75061
Located in the heart of the DFW Metroplex in Irving, Texas, Ashford Hall provides convenient access to nearby amenities and healthcare services. The facility is less than one mile from Baylor Scott & White Medical Center Irving, offering residents and their families peace of mind with readily available medical care. Irving is a vibrant city known for its diverse community, numerous parks and recreation areas, and cultural attractions. Its central location provides easy access to the greater Dallas-Fort Worth area, including major airports like DFW International Airport, shopping centers, and entertainment venues. The climate in Irving is characterized by warm summers and mild winters, making it a comfortable place to live year-round.
Similar Facilities
