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Los Arcos del Norte Care Center
11169 Sean Haggerty Dr, El Paso, TX 79934
(3.7) 60 Reviews
Accessibility
Overview
Los Arcos del Norte Care Center, located in El Paso, Texas, is dedicated to restoring or maintaining each resident's highest level of independence. They offer individualized care plans for short-term and long-term skilled nursing care. Individualized and focused rehabilitation takes center stage in a positive and uplifting atmosphere to aid in healing and to maintain a fulfilling daily life. The facility prioritizes quality and compassionate care, tailoring treatment plans to meet the unique nee...
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Amenities & Care Offered
24-Hour clinical care
Wound care
Physical therapy
Occupational therapy
Speech therapy
Pulmonary rehabilitation
Infusion therapy
IV care
PICC line care
Gastric tube care
Lab services
Pharmacy services
Medication management
Podiatry services
Dentistry services
Optometry services
Palliative care
Hospice care
Respite care
Social services
Individualized care plans
Community
Restaurant-style dining
Library
Social hall
Outdoor picnic area
Beautiful grounds
Room
Flat-screen cable TVs
Complimentary Wi-Fi
Individual thermostats
Social
Activity program
Live music
Arts and crafts
Exercise programs
Cooking/baking
Pet therapy
Movies
Gardening
Games and puzzles
Community day trips
Religious/spiritual events
Volunteer opportunities
Cultural & holiday celebrations
Guest speakers
Educational offerings
Services
Reviews
(3.7) 60 Reviews
5
4
3
2
1
Brenda K
April 29, 2025
Review from Google
"Do not put a family member in here....I gave a 1 star because they don't have an option for no stars. They will not be there to give your lived one the care they deserve. If your family member can't feed themselves, they are going to starve, if they are wet, they will not be changed. I saw the saddest patients in there. It in humane. There's not enough staff to even bother... Read More
Response from management
Ms. Kay, We were truly disheartened to read your review and to learn that you had such a negative experience at our facility. Our residents’ wellbeing is our top priority and we always want to know when concerns or issues arise so we can address them promptly and efficiently. As such, we immediately looked into your complaints and are not able to identify you as a family member or visitor of any of our residents, and we do not have a record of receiving any complaints that match those described in your review. We would appreciate the opportunity to speak with you directly so we can learn more about your concerns and address them. Please call 915-849-3000 and ask to speak with our administrator. We look forward to hearing from you.
Ruby A
September 27, 2023
Review from Google
"My mother also suffered a very traumatic experience due to the negligence of the "liaison" Adrianna. Adrianna promised that my mother's transition to the rehab from the hospital was going to be seamless after we were VERY apprehensive to admit my mother. Upon arrival, My mom didn't have her pain meds waiting like Adrianna falsely promised, they simply offered her an OTC T... Read More
Response from management
We are very sorry to hear that your needs were not met while at our facility. We take all feedback that we receive very seriously, and have used it as an opportunity to re-educate our staff and revamp our processes with vendors. If there are any questions or pertinent items to address, we are happy to discuss it with you. You can reach our Quality Department at 915-849-3000. Thank you
Elizabeth O
June 25, 2024
Review from Google
"One star is way too much for this place. My Dad was there for one week in January of 2022 and he suddenly passed away. I've waited to supply a review as I was EXTREMELY upset at that time and I probably would not have used respectful language. Some of his clothing was missing when his belongings were picked up. I informed them of this and I received no response. They... Read More
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Location
Los Arcos del Norte Care Center
11169 Sean Haggerty Dr, El Paso, TX 79934
Los Arcos del Norte Care Center is situated in El Paso, Texas, a city known for its rich cultural heritage and vibrant community. El Paso enjoys a sunny, desert climate with warm temperatures year-round. The facility's location provides convenient access to local amenities, including hospitals and medical centers, ensuring residents have access to comprehensive healthcare services. Nearby shopping centers and restaurants offer diverse options for leisure and dining. El Paso boasts numerous parks and recreational areas, providing opportunities for outdoor activities and relaxation. The city's cultural attractions, such as the El Paso Museum of History, offer enriching experiences for residents and their families. With a strong sense of community and a variety of resources, El Paso provides a welcoming environment for seniors.
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