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Aurora Living Seniors
3511 Paintbrush Dawn Ct, Katy, TX 77493
(3.7) 3 Reviews
Accessibility
Overview
Aurora Living Seniors is dedicated to providing elderly care and vibrant community living. Aurora Living offers a safe and stimulating environment where residents can pursue their interests. They are committed to providing a nurturing, invigorating, and secure home for seniors. Aurora Living specializes in caring for independent seniors who seek a touch of assistance with daily activities.
Aurora Living believes that retirement is not the end, but the beginning of a new chapter in life. For th...
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Amenities & Care Offered
Registered nurse
Medication management
Vital signs monitoring
Community
Lakefront view
Room
Private rooms
Semi-private rooms
Massage orthopedic mattress
Social
Recreational activities
Social activities
TV
Computer access
Religious services
Services
24-hour staffing
Housekeeping
Nutritious meals
Snacks
Coordinated service plans
Emergency response
Bathing services
Grooming services
Dressing services
Special diet assistance
Laundry
Ironing
Linen changes
Bed to chair transfers
Wake-up service
Tuck-in service
Transport services
Hospice
Palliative care
Haircut
Grooming
Pharmaceutical services
Reviews
(3.7) 3 Reviews
5
4
3
2
1
Christopher D
August 15, 2023
Review from Google
"There is not much good to say about this place, accept it is low cost. There were many issues with my parents stay here:
There were ants in their bedroom. The ants were most present when my father ate. He was constantly bitten by them. They told the staff about the ants and was told to not eat in bed. My father is bed bound and has no other options.
My wife witnesse... Read More
Response from management
Hello Christopher,
Thank you for bringing your concerns to our attention regarding your parents' stay. We value your feedback and take all comments seriously in our ongoing efforts to enhance our services. We want to assure you that we have thoroughly investigated the issues you mentioned.
Regarding the ant infestation, we have a contract with Kindred, our pest control partner, and they regularly inspect and treat our premises. After reviewing their reports during your parents' stay, we found no evidence of ants in their room. Nevertheless, we are working closely with Kindred to strengthen our pest control measures further.
We are equally concerned about the claim of rough staff handling. Our team is dedicated to providing compassionate care, and after review, we found no substantiation for this allegation. However, we are reinforcing training to ensure our staff is even more attuned to the specific needs of our residents.
Regarding the food quality, our kitchen staff is committed to meeting the diverse preferences of our residents. While taste can be subjective, we acknowledge your parents' dissatisfaction and are actively working on expanding our menu options.
While there was an AC incident during your parents' stay, we appreciate your patience. We promptly contacted Air Oracle, and the issue was resolved within a day. Portable units were provided to ensure comfort during the repair.
We are dedicated to ensuring a caring environment for our residents. Before your parents' departure from our facility, we discussed various options with you and offered to either arrange accommodation in a hotel or facilitate a transfer to one of our sister homes to find a suitable residence. Unfortunately, your mom declined the proposed alternatives.
We understand the importance of accurate information and appreciate the opportunity to clarify these matters. If you have any further concerns or if there are additional details you'd like to share, please feel free to contact us directly at auroralivingseniors@gmail.com
Thank you for your understanding, and we wish your family all the best.
Thanks,
Management
ali d
February 5, 2024
Review from Google
"Aurora Living is a wonderful place and I'm very happy I found it. Nurse Nike was wonderful and very helpful to my mother. I definitely would recommend this place to anyone looking for a care home."
Response from management
Hey Ali,
We're glad to have provided a loving and caring environment to your mother. Thank you for this review.
Best Regards,
Management
La S
January 15, 2024
Review from Google
"The care that is being provided for my father is appreciated. Nice people!"
Response from management
Hello La Sonya,
Thank you for your kind review, we're glad to hear that your dad enjoyed his stay with us, and you appreciate the care and attention provided.
Best Regards,
Management
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Location
Aurora Living Seniors
3511 Paintbrush Dawn Ct, Katy, TX 77493
Aurora Living Seniors has locations in both Katy and Houston, Texas. The Katy location, situated at 3511 Paintbrush Dawn Ct, offers a serene lakefront view and lush greenery. Katy is a suburb of Houston within the Houston–The Woodlands–Sugar Land metropolitan area, known for its family-friendly environment, highly-rated schools, and master-planned communities. The Houston location, located at 3314 Silverchase Meadows Dr, provides convenient access to the amenities and services of a major metropolitan area, including renowned hospitals, diverse cultural attractions, extensive park systems, and a wide range of shopping and dining options. Both locations offer easy access to major roadways, connecting residents to the wider Houston area and beyond.
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