+8
Fairbanks Court
7810 Trentway Street, Houston, Texas 77040
(4.6) 9 Reviews
Accessibility
Overview
Fairbanks Court Assisted Living is a senior assisted living facility that provides personalized care and attention to each resident. With only 16 beds, Fairbanks Court offers a unique, intimate environment that allows for a great deal of one-on-one interaction between residents and staff. The facility prides itself on treating residents like family, providing them with the respect and care they deserve. The owners, David and Kate Gober, along with their family, are actively involved in the commu...
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Amenities & Care Offered
24/7 assistance
Medication dispensing
Continence care
Alzheimer's care
Full-time nurse
Coordination of care
Individualized care plan
Community
Sun room
Media room
Family dining area
Covered patio
Walking path
Raised planter boxes
Children's swing set
Room
Fully furnished bedrooms
Linens
Private rooms
Semi-private rooms
Social
Games
Crafts
Special events
Religious services
Services
Reviews
(4.6) 9 Reviews
5
4
3
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Brenda B
January 29, 2025
Review from Google
"When the last hurricane came the management did even come to start the generator. One of the clients family members came to assist. Also the oven was out for Thanksgiving and dinner for clients and family members was cooked at one of the staffs house. So no way to ensure sanitation and food safety. This place has a lot of issues. Food menu can't be cooked due to the food r... Read More
Response from management
Brenda,
Thank you so much for taking the time to write this review. I know you’ve never been to Fairbanks Court, nor have you had a loved one under our care. But we did dismiss your daughter from our employment because she was stealing from us, so I can understand your need to seek revenge and fight her battles for her instead of letting her learn from her mistakes. And I’m grateful that you didn’t make up anything untruthful regarding the quality of the care we provide. Based on what you didn’t say, this may be the most glowing one-star review of all time.
The truth is this review is highly accurate and truly representative of the myriad challenges that come with owning a small home for elderly persons. Hurricanes shut down power for days. Appliances go out when it’s least convenient. Various items we need aren’t available as expected. Your review effectively highlights the creative, generous, and painstaking solutions it requires to take care of people 24/7.
Some challenges are external, such as power outages and supply chain issues, but others are internal, such as employees who feel entitled to employment. This review encompasses both in eloquent detail. One expects the external challenges, but no one prepares you for how hard it is to let a bad employee go, no matter how right the decision is. To make that decision is always the last resort and brings with it a host of other problems: more hiring, more training, more risk. You suffer through as long as possible in the hopes that she will turn things around. And there’s the substantial risk that if you fire her, she might enlist her mom to publicly defame your business on the internet. But eventually you do what has to be done with the belief that it’s best for both parties, not just for the business but for her too, as a chance to receive the correction and become a better person.
I love your last line: “Lots of other things that need to be addressed.” Truer words were never spoken. After nine years of operating this home and holding the hands of someone else’s dying loved one hundreds of times, there are always things that need to be addressed. Though our state inspection of Jan. 14 and our food and safety inspection of Jan. 17 passed with 100% marks, I agree that we can always do better. You should see the list of things I need to address just this week!
This review is the opportunity I’ve been looking for because it gives me the platform to show potential customers who we really are. It’s a chance to publicly say that, yes, this is possibly the hardest career path for which I could’ve chosen to leave my oil and gas engineering role. I can’t imagine anything more stressful or emotional than having the lives and deaths of 16 beautiful people as my responsibility on a continuous basis. Then there’s hiring, managing, disciplining, and firing employees, which is even harder in some respects. But we stay the course because it’s a calling from the Lord, and I can’t imagine anything more rewarding.
So, thank you. I wish you and your daughter, our former employee of 16 months, all the best. Apparently any gratitude for the time, training, and money invested in her is too much to ask. If you have any interest in actually visiting Fairbanks Court for the first time to see the business that you reviewed/defamed, I will gladly meet you and show you our lovely home. Perhaps you’ll then see us in a different light than through your current lens of prejudiced bitterness. Either way, I will forever look to this review as reminder of the challenges of this business, internal and external, that we have faced and overcome.
God Bless,
David Gober
Fairbanks Court Assisted Living
832-867-7851
david@fcal.com
Lynn F
January 16, 2018
Review from Google
"My Aunt was here and these employees are very nice."
Response from management
Thank you so much, Lynn. We are proud of our loving caregivers! Please keep in touch.
Ryan V
February 15, 2025
Review from Google
"I put my dad in this home 5 years ago after visiting several other 'facilities' in the area. It truly is a small home environment and stood out from the rest. If you go visit and meet David, the owner/operator, you will see why it was an easy choice. Highly recommend!"
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Location
Fairbanks Court
7810 Trentway Street, Houston, Texas 77040
Fairbanks Court Assisted Living is located in Houston, Texas, specifically at 7810 Trentway Street. Situated near the intersection of 290 and Hollister Street, the facility offers convenient access to the commercial centers and freeways of Houston, making it easily accessible for families and visitors. The surrounding neighborhood provides a secluded, quiet, and peaceful atmosphere. Houston offers a wide range of amenities, including numerous hospitals, shopping centers, parks, and cultural attractions. The city is known for its diverse culinary scene, vibrant arts community, and extensive park system, offering plenty of opportunities for recreation and entertainment. With a warm, humid climate, Houston enjoys mild winters and hot summers.
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